Monster Hunter Support Info

We’ve identified an issue where, if you forge decorations at the Smithy in Monster Hunter Rise: Sunbreak Ver.15.0 via the below steps, you may lose your material types and/or armor spheres (of any type).

➀ Select “Create Decorations” or “Forge/Upgrade Weapons/Armor”, select at least one material type or armor sphere (any type), then cancel.

➁ Create a decoration (except for Rampage Decorations).

Recommended Workaround:

• Do not cancel after selecting a material type or armor sphere of any type.
• If you did accidentally cancel, do not create any decorations until you’ve fulfilled any of the following conditions.
  • – Enter any screen where you can select material types or armor spheres.
  • – Open the Forge/Upgrade screen you canceled again and then close it again.
• If you already lost your material types or armor spheres, reboot the game without saving.

We are currently investigating how to fix this issue.
We apologize for any inconvenience this may cause.

May 23, 2023

We’ve identified an issue where, if you forge decorations at the Smithy in Monster Hunter Rise: Sunbreak Ver.13 via the below steps, you may lose your material types and/or armor spheres (of any type).

➀ Select “Create Decorations” or “Forge/Upgrade Weapons/Armor”, select at least one material type or armor sphere (any type), then cancel.

➁ Create a decoration (except for Rampage Decorations).

Recommended Workaround:

• Do not cancel after selecting a material type or armor sphere of any type.
• If you did accidentally cancel, do not create any decorations until you’ve fulfilled any of the following conditions.
  • – Enter any screen where you can select material types or armor spheres.
  • – Open the Forge/Upgrade screen you canceled again and then close it again.
• If you already lost your material types or armor spheres, reboot the game without saving.

We are currently investigating how to fix this issue.
We apologize for any inconvenience this may cause.

May 23, 2023